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Maersk recherche 01 Middle Mile & Vendor Operations Manager
Maersk
Dakar, Senegal
Published 1 month ago · Expires 3 weeks from now
Job description
Pour accompagner sa croissance, Maersk recrute pour ce poste.
Maersk recrute 01 Middle Mile & Vendor Operations Manager
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Maersk recrute 01 Middle Mile & Vendor Operations Manager
We are seeking a strategic and results-driven professional to lead middle mile and vendor operations across West Africa. This role will oversee transport coordination, vendor performance (transport and warehouse), and operational standardization to drive cost efficiency, service excellence, and regulatory compliance across multiple countries. The ideal candidate will combine strong operational leadership with deep vendor management expertise to strengthen our regional logistics network and support business growth
Area Team Leadership
Lead and support Transport Coordinators across West African countries, ensuring effective execution of logistics plans and adherence to SLAs.
Drive alignment and standardization of logistics processes across countries, fostering a culture of accountability and performance.
Provide coaching, guidance, and professional development to build strong regional logistics capabilities.
Vendor Management (Transport & Warehouse)
Lead vendor onboarding and performance management for both transport and warehouse service providers.
evelop and implement vendor scorecards, regular performance reviews, and continuous improvement plans.
Conduct periodic vendor assessments and audits to ensure compliance, reliability, and service quality.
Manage vendor relationships, issue resolution, and account activities, including timely payment processing in collaboration with Procurement and Finance teams.
Middle Mile & Operational Excellence
Optimize middle mile transport planning, routing, and fleet utilization to ensure efficient movement of goods between hubs and warehouses.
Monitor and analyze operational performance data to identify trends, risks, and opportunities for cost and service improvements.
Define and track KPIs for transport and warehouse vendors, ensuring accountability and operational visibility.
Lead initiatives to improve cost efficiency, delivery timelines, and service quality across the region.
Compliance & Risk Management
Ensure strict adherence to local regulations, safety standards, and internal policies across all logistics operations.
Identify and mitigate operational risks related to vendor performance, safety, security, and service reliability.
Promote a strong culture of safety and regulatory compliance across all vendor-managed activities.
Stakeholder Engagement
Act as the primary point of contact for logistics-related escalations and areas operational matters.
Collaborate closely with internal teams including Implementation, Country Operations, Procurement, and Finance to drive alignment and execution.
Represent the logistics function in key cross-functional discussions and area strategic initiatives.
Prérequis du poste & Exper...