Warehouse Officer at Elizabeth Maddeux

About the Role

We are seeking an experienced Warehouse Officer to join Elizabeth Maddeux in Lagos. The Warehouse Officer will be responsible for the efficient receipt, storage, handling, and dispatch of FMCG products and raw materials. This role ensures accurate inventory control, proper documentation, product integrity, and compliance with company procedures, health & safety, and quality standards.

Key Responsibilities

Warehouse Operations

• Receive, inspect, and properly record incoming raw materials and finished goods
• Ensure correct storage, stacking, and labeling of products in line with FIFO/FEFO principles
• Coordinate picking, packing, and dispatch of goods to distributors and customers
• Maintain cleanliness, orderliness, and safety within the warehouse

Inventory Control & Documentation

• Maintain accurate stock records and update inventory systems or stock cards
• Conduct regular cycle counts and participate in monthly and annual stock takes
• Investigate and report stock variances, damages, or losses
• Prepare and maintain warehouse documentation including GRNs, delivery notes, and waybills

Quality, Safety & Compliance

• Ensure proper handling and storage conditions to prevent product damage or expiry
• Comply with HSE, GMP, and company quality standards
• Support internal and external audits by ensuring proper records and stock integrity
• Enforce safety rules and correct use of warehouse equipment

Coordination & Reporting

• Liaise with Production, Sales, and Logistics teams to ensure timely availability and dispatch of goods
• Prepare daily, weekly, and monthly inventory and dispatch reports
• Escalate stock shortages, near-expiry items, or operational issues promptly

Key Performance Indicators

• Inventory accuracy
• Stock variance and shrinkage rate
• Order picking and dispatch accuracy
• On-time order dispatch rate
• FIFO/FEFO compliance level
• Damaged and expired product management