Waiter/Waitress at Greywood Hotels and Apartments

About the Role

We are looking for a qualified candidate to fill this position. The Waiter/Waitress is responsible for providing exceptional customer service by taking orders, serving food and beverages, and ensuring guests have a pleasant dining experience. The ideal candidate must be attentive, courteous, well-presented, and able to multitask in a fast-paced environment.

Key Responsibilities

• Greet and welcome guests warmly as they arrive
• Present menus and provide detailed information when requested (e.g., portion size, ingredients, or food allergies)
• Take accurate food and beverage orders and enter them into the POS system
• Serve food and drinks promptly and professionally
• Check on guests regularly to ensure satisfaction and address any concerns
• Set up dining tables with clean linens, cutlery, glassware, and condiments
• Clear tables and reset them for the next guests
• Ensure cleanliness and organization of the dining area at all times
• Process payments (cash, POS, or other methods)
• Follow health, safety, and hygiene standards
• Work closely with kitchen and bar staff to ensure smooth service
• Assist with closing duties, including cleaning, restocking, and reporting

Requirements

• Minimum of SSCE certificate or equivalent
• Previous experience as a waiter/waitress is an advantage
• Excellent communication and customer service skills
• Ability to multitask and stay calm under pressure
• Good personal grooming and professional appearance
• Basic math skills and familiarity with POS systems (added advantage)
• Ability to work flexible hours, including weekends and holidays

Desired Qualities

• Friendly and welcoming personality
• Attention to detail
• Team-player attitude
• Reliability and punctuality
• Strong work ethic