Supermarket Manager- Ojota at Don Quester Consulting

About the Role

Our client is a retail chain with a strong presence in Lagos, Nigeria, launching a new flagship supermarket outlet in Ojota. The Supermarket Manager will play a pioneering role in setting up and managing the new outlet, overseeing operations from inception to steady-state performance. This is an excellent opportunity to establish store systems, build and lead a capable team, manage suppliers, and ensure strong financial and operational performance.

Key Responsibilities

• Pioneer and manage store setup, including layout planning, supplier engagement, and inventory stocking
• Manage store operations and stock inventory, ensuring efficient stock management systems
• Lead and inspire a team of employees, overseeing their tasks, schedules, and performance
• Provide exceptional customer service, resolving inquiries and handling complaints promptly
• Develop and execute sales strategies to boost foot traffic and attract new customers
• Monitor product quality, freshness, and display standards to maintain the supermarket's brand integrity
• Handle financial management, budgeting, and cost optimization effectively
• Ensure compliance with health, safety, and regulatory standards for a safe shopping environment
• Cultivate strong supplier and vendor relationships to ensure reliable and timely deliveries

Required Qualifications

• B.Sc. in Business Administration, Retail Management, or related field
• Minimum 5 years' proven experience as a Supermarket Manager or in a similar managerial role in retail operations
• Demonstrated experience in pioneering or setting up a new retail outlet or supermarket

Required Skills

• Store setup and operational management
• Inventory management and stock control
• Team leadership and staff management
• Customer service excellence
• Sales strategy development and execution
• Financial management and budgeting
• Health, safety, and regulatory compliance
• Supplier and vendor relationship management

Location

Lagos, Nigeria (Ojota)