Senior Business Analyst

About the Role

HRD Solutions seeks a dedicated Senior Business Analyst to lead process discovery, requirements gathering, and cross-entity analysis across the Group's five business units. This role is critical to understanding the current operational landscape and defining unified requirements that will inform the ERP investment decision.

Key Responsibilities

• Facilitate 3-hour cross-functional process workshops with staff from 3-4 different business entities
• Document current-state (As-Is) workflows using BPMN 2.0 notation for core processes including Procure-to-Pay, Order-to-Cash, and Inventory Management
• Identify and document process pain points, bottlenecks, inefficiencies, and manual workarounds across entities
• Map entity-specific process variations against group-wide standards and best practices
• Analyze process interdependencies between business units (e.g., shared suppliers, cross-entity customers)
• Synthesize all findings into a consolidated list of business requirements
• Categorize requirements as Group-Wide (common) vs. Entity-Specific
• Support the Requirements Validation Workshop with cross-functional stakeholders
• Develop requirements traceability matrix linking business needs to potential ERP capabilities
• Collaborate with Data Analyst to identify data implications of process requirements

Key Deliverables

• As-Is Process Maps: BPMN 2.0 diagrams for core processes (P2P, O2C, Inventory) with cross-entity variations
• Process Variation Analysis: Comparative document showing how each entity executes core processes differently
• Workshop Notes & Action Items: Detailed facilitation notes from all workshops with follow-up actions
• Draft Business Requirements Document (BRD): Comprehensive requirements document organized by functional area and priority
• Traceability Matrix: Matrix linking business requirements to stakeholders, priorities, and ERP modules

Requirements

• Proven experience as a Business Analyst or similar role
• Proficiency in BPMN 2.0 process mapping
• Strong facilitation and cross-functional communication skills
• Experience with requirements gathering and documentation
• Familiarity with ERP systems and implementation projects
• Ability to work with multiple stakeholders across different business units
• Analytical mindset with attention to detail

Location

Lagos, Nigeria