Offre fiable
Salon / Business Manager
Elvaridah
Lagos, Nigeria
CDI
Publiée il y a 1 mois · Expire dans 3 semaines
Description du poste
An exciting opportunity has arisen for a motivated professional.
Role Overview
- We are seeking an experienced and proactive Business Manager to oversee daily salon operations, drive sales, and deliver excellent customer experiences.
- The ideal candidate will have strong sales skills, customer management experience, and the ability to manage staff and operations efficiently in a fastpaced beauty business.
- Oversee the day-to-day operations of the business
- Drive sales, upselling hair products and services to meet monthly revenue targets
- Manage customer relationships, handle inquiries, complaints, and ensure high customer satisfaction
- Supervise salon staff, manage schedules, attendance, and performance
- Ensure excellent service delivery and maintain brand standards at all times
- Track sales performance, customer feedback, and prepare basic reports
- Manage inventory of hair products, tools, and supplies
- Implement strategies to attract new customers and retain existing ones.
- Proven experience in sales and customer management (beauty, retail, or service industry preferred)
- Previous experience managing a salon, retail store, or similar business is an advantage
- Strong communication and interpersonal skills
- Ability to multitask and work under pressure
- Basic knowledge of sales tracking and reporting
- Must be reliable, organized, and customer-focused.
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