Sales and Admin Officer at Smart Partners

Job Summary

Smart Partners seeks a dedicated Sales and Administrative Officer to support day-to-day sales activities, ensure smooth administrative operations, and provide reliable customer and office support. This role combines frontline sales engagement with essential administrative duties to enhance efficiency and drive business growth.

Key Responsibilities

Sales & Customer Engagement

• Promote company products and services and actively engage prospects to generate sales leads
• Attend to customer inquiries across phone, email, walk-ins, and social media
• Maintain updated records of sales activities, customer feedback, and follow-up outcomes
• Support the development and execution of sales strategies and campaigns
• Prepare basic sales reports, customer updates, and performance summaries
• Maintain strong product knowledge to effectively guide customers and close sales
• Assist in preparing quotations, invoices, and sales documentation

Administrative & Office Support

• Handle general office operations, including filing, documentation, and correspondence
• Maintain office supplies inventory and coordinate procurement when necessary
• Manage office schedules, appointments, and meeting logistics
• Maintain organized digital and physical records for easy retrieval
• Support facility management, ensuring cleanliness, orderliness, and smooth daily operations

Operational & Reporting Duties

• Provide daily and weekly reports on sales activities and administrative tasks
• Track and follow up on outstanding payments where necessary
• Ensure proper documentation of transactions, inquiries, and customer interactions
• Identify operational improvement areas and recommend practical solutions

Requirements

• OND in Business Administration, Marketing, Management, or a related field
• 2–3 years of experience in sales, administration, customer service, or related roles