Resort Manager at PoweredUp Consulting

About the Role

We are seeking an experienced and proactive Resort Manager to oversee the daily operations and management of our resort, ensuring exceptional guest experiences, effective facility management, and profitable business growth. The successful candidate will take full responsibility for managing the resort's comprehensive facilities and investment opportunities.

Key Responsibilities

• Oversee the day-to-day operations of the resort, ensuring smooth running of all facilities
• Manage and motivate staff to deliver excellent customer service and operational standards
• Develop and implement strategies to attract and retain guests while maximizing profitability
• Maintain and manage guest houses, lounge, golf course, tennis lawn, and indoor games facilities
• Monitor budgets, control costs, and ensure efficient allocation of resources
• Enforce compliance with health, safety, and quality standards
• Build strong relationships with guests to enhance customer satisfaction and loyalty
• Explore and drive investment opportunities to grow the resort's brand and market presence
• Provide regular operational and financial reports to management

Requirements

• Minimum of 3 years proven experience as a Resort Manager, Hotel Manager, or in a similar hospitality leadership role
• Strong leadership, communication, and organizational skills
• Knowledge of hospitality management best practices
• Ability to work effectively under pressure and handle multiple responsibilities
• Strong financial acumen and budget management skills
• High level of professionalism and customer service orientation
• Willingness to reside on-site for the first 3 months

Facilities Managed

• Guest Houses
• Lounge
• Golf Course
• Tennis Lawn
• Indoor Games Section

Work Schedule

6 days per week. Resident on-site for the first 3 months.

Location

Ekae GRA, Benin City, Nigeria