Medical Key Account Agent(Sales) at LifeBank

About the Role

An established healthcare company is seeking a Medical Key Account Agent to drive growth of LifeBank's products and services by engaging with potential clients in hospitals, healthcare institutions, and relevant sectors. You will report to the Director of Customer Health.

The ideal candidate will be a self-motivated, target-driven individual with a passion for healthcare and a strong ability to communicate LifeBank's services effectively to potential clients.

Key Responsibilities

Customer Acquisition & Account Management

• Meet with potential clients to understand their needs and offer tailored LifeBank solutions for blood, oxygen, equipment, and consumables supply
• Close sales by negotiating terms and conditions, ensuring mutual agreement on service delivery and pricing
• Develop and maintain relationships with key decision-makers, ensuring customer satisfaction and retention

Sales Targets & Performance Tracking

• Achieve individual sales targets and contribute to team sales goals by driving revenue growth
• Monitor and report on sales activities, including lead conversion, meetings held, and deals closed, in alignment with sales objectives
• Utilize the CRM system to track prospects, opportunities, and sales pipeline, ensuring accurate reporting and forecasting

Customer Health Management & Retention

• Ensure smooth communication between clients and LifeBank's operations team, addressing any issues or concerns regarding service delivery
• Foster long-term relationships with clients, ensuring they receive continuous support and satisfaction with LifeBank's services
• Coordinate with the operations team to resolve any client issues, ensuring a high level of customer satisfaction and retention

Ideal Candidate Profile

• Self-motivated and target-driven
• Passionate about healthcare
• Strong communication skills
• Ability to build and maintain long-term client relationships