Managing Director at Empire Trust Microfinance Bank

About the Role

A reputable organization seeks a highly motivated and seasoned candidate for the position of Managing Director at a fast-growing and modern Microfinance Bank in Lagos. The ideal candidate must demonstrate strong strategic insight, a proven performance record, and a solid educational background, supported by extensive business and operational experience within leading Microfinance and Commercial Banks.

Key Responsibilities

• Provide strategic, tactical, and operational leadership to ensure sustainable profitability and measurable social impact
• Drive customer acquisition, retention, and satisfaction through consistent delivery of excellent customer experience
• Ensure full compliance with all internal policies, controls, and regulatory requirements
• Offer strong leadership and guidance to the branch team and drive customer acquisition and deposit mobilization
• Prepare, analyze, and present comprehensive performance reports at agreed intervals

Key Performance Indicators

The successful candidate will be expected to:

• Achieve the bank's annual performance and profitability targets
• Foster positive customer and employee experiences
• Promote and uphold a strong culture of risk management and compliance

Requirements

• Minimum of 10 years of professional experience, with at least 5 years in the Banking Sector (Microfinance/Commercial Banking) covering operations, risk, and sales
• HND or BSc qualification
• In-depth knowledge of banking operations, best practices, and regulatory frameworks
• Strong understanding of financial management principles and broader management techniques
• Excellent communication, analytical, and presentation skills
• Strong people management and relationship-building skills
• Good knowledge of statutory and regulatory requirements
• High level of commercial awareness and business acumen