Laundry Manager at Domeo Resources International (DRI)

Main Function

The Laundry Manager will oversee all laundry operations to ensure high-quality cleaning, finishing, and timely delivery of linens, uniforms, and guest laundry. This role is critical in maintaining the standards of hygiene, cleanliness, and presentation required in a hospitality or service environment.

The ideal candidate must be highly organized, detail-oriented, and skilled in managing both people and processes within a fast-paced laundry facility.

Role Responsibilities

Operational Oversight

• Manage daily laundry operations, including washing, drying, ironing, and finishing of linens, uniforms, and guest items
• Monitor workflow to ensure timely completion of laundry tasks
• Maintain consistent quality standards in cleaning and presentation

Staff Supervision and Training

• Supervise laundry team members and allocate tasks effectively
• Train and develop staff in laundry procedures, equipment use, and safety practices
• Conduct performance evaluations and ensure adherence to service standards

Equipment and Facility Management

• Oversee the operation and maintenance of laundry equipment to ensure efficiency and safety
• Coordinate with maintenance teams for repairs and servicing of laundry machines
• Ensure the laundry area is kept clean, safe, and organized at all times

Inventory and Cost Control

• Manage inventory of detergents, chemicals, and laundry supplies
• Monitor usage to reduce wastage and control operational costs
• Ensure accurate records of laundry loads, damages, and losses

Guest Service and Quality Assurance

• Ensure timely and high-quality service for guest laundry, dry cleaning, and pressing
• Address guest complaints or issues related to laundry services
• Uphold the highest standards of hygiene and garment care

Compliance and Safety

• Enforce compliance with health, hygiene, and safety regulations
• Conduct regular safety training and maintain documentation of all safety protocols