HR Manager at Universal Human Resource Consult

Job Summary

The HR Manager is responsible for overseeing all aspects of human resources operations, including recruitment, employee relations, performance management, training and development, compensation and benefits, and compliance with labor laws.

This role ensures the organization attracts, retains, and develops qualified personnel who deliver excellent service in alignment with company culture, policies, and brand standards.

Key Responsibilities

Recruitment & Staffing

• Develop and implement effective recruitment strategies to attract qualified candidates for all departments
• Coordinate end-to-end recruitment processes including advertising, shortlisting, interviewing, and onboarding
• Ensure staffing levels are maintained to meet operational needs
• Work closely with department heads to identify manpower requirements and succession plans

Employee Relations & Engagement

• Foster a positive and inclusive work environment that promotes teamwork and high performance
• Handle employee grievances, conflicts, and disciplinary actions in line with company policies and labor laws
• Conduct regular staff meetings, employee satisfaction surveys, and engagement activities
• Promote company culture, values, and brand ethos through employee engagement programs

Performance Management

• Develop and manage performance appraisal systems to evaluate staff performance and identify improvement areas
• Work with department heads to set performance goals and KPIs
• Monitor and guide managers on handling underperformance and employee development plans

Training & Development

• Identify training needs and coordinate learning and development programs for all departments
• Implement orientation and onboarding programs for new employees
• Monitor the effectiveness of training programs and maintain training records
• Encourage career growth, internal promotions, and skill enhancement