HR / Admin Senior Officer at Neveah Limited

Role Overview

The HR/Admin Senior Officer will play a critical role in managing HR operations, employee engagement, expatriate processes, and administrative support across the organization.

This role requires a proactive individual with strong HR expertise, excellent administrative abilities, and practical knowledge of the manufacturing industry and expatriate entry processes (Visa, CEPAC, work permits, and immigration compliance).

Key Responsibilities

• Manage end-to-end HR operations, including recruitment, onboarding, employee relations, and exit processes
• Oversee expatriate processes: Visa applications, CEPAC processing, immigration liaison, work permits, and travel logistics
• Implement HR policies, ensure compliance with labor laws, and support disciplinary procedures
• Drive employee performance management, learning & development, and talent retention strategies
• Supervise administrative functions including office management, facilities, and expatriate housing arrangements
• Coordinate staff welfare programs, payroll support, and statutory compliance (Pension, PAYE, NHF, etc.)
• Prepare HR reports (headcount, turnover, leave, and compliance) for management decision-making
• Act as a bridge between management and staff to ensure smooth communication and policy enforcement
• Manage vendor contracts related to HR/Admin (cleaning, security, expatriate services, staff outsourcing, etc.)
• Support business continuity through proper workforce planning and HR analytics

Key Performance Indicators

• Recruitment Timeliness: Fill ≥ 90% of vacant roles within 30-45 days
• Employee Retention: Maintain annual voluntary turnover ≤ 5%
• Expatriate Processing Compliance: Ensure ≥ 100% compliance with Visa, CEPAC, and work permits without delay
• Policy Enforcement: Consistent adherence to company policies across all departments