Housekeeper at Vintano Hotel

Job Summary

The Housekeeper is responsible for the overall cleanliness, orderliness, and presentation of guest rooms and assigned service areas. The role ensures that every guest experiences a spotless, comfortable, and inviting room that reflects the high hospitality standards of the Hotel.

Key Responsibilities

• Clean, dust, and polish guest rooms, bathrooms, balconies, and adjoining areas according to hotel standards
• Make beds, change linens, and replenish guest supplies (toiletries, water, tea/coffee, stationery, etc.)
• Vacuum carpets, mop floors, and clean furniture, mirrors, and fixtures
• Check room appliances (TV, AC, lamps, minibar, etc.) to ensure they function properly
• Conduct final room inspection to confirm readiness before guest arrival or after checkout
• Report maintenance issues (lighting, plumbing, AC, furniture) promptly to the Supervisor or Maintenance team
• Replenish amenities based on guest preferences or special requests
• Adhere strictly to the hotel's hygiene and safety policies
• Handle cleaning chemicals safely and use appropriate PPE (gloves, masks, aprons)
• Follow proper waste segregation and disposal procedures
• Report lost and found items immediately following hotel policy
• Maintain trolleys, equipment, and storerooms in clean and organized condition
• Coordinate with the Front Office for room status updates (clean, occupied, vacant, out-of-order)
• Work closely with the Housekeeping Supervisor to ensure daily room targets are achieved
• Attend pre-shift briefings and communicate any guest feedback or unusual occurrences

Qualifications

Educational Standard: FSLC, Secondary School Certificate, Trade Test, or OND

Experience

• 1–2 years' experience as a Room Attendant or Housekeeper in a reputable hotel or similar environment

Required Skills & Attitudes

• Strong attention to detail and cleanliness
• Positive attitude