Housekeeper at Greywood Hotels and Apartments

About the Role

The Housekeeper is responsible for maintaining high standards of cleanliness, hygiene, and organization in guest rooms, public areas, and back-of-house spaces. This role ensures a clean, safe, and welcoming environment for guests while following established hotel procedures and quality standards.

Key Responsibilities

Room & Area Cleaning

• Clean and arrange guest rooms, bathrooms, and hallways according to hotel standards
• Change bed linens, replace towels, and restock amenities
• Dust furniture, clean mirrors, windows, and surfaces
• Sweep, mop, and vacuum floors in all assigned areas

Maintenance & Reporting

• Inspect rooms and report any maintenance issues, including faulty equipment, damages, and missing items
• Ensure all appliances in rooms are working properly
• Report lost and found items to the supervisor immediately

Hygiene & Safety

• Use cleaning chemicals appropriately and safely
• Follow all health, sanitation, and safety guidelines
• Maintain proper storage of cleaning materials and equipment

Guest Service

• Respond promptly to guest requests with courtesy and professionalism
• Ensure guest privacy and confidentiality at all times
• Uphold hotel standards to enhance guest satisfaction

Teamwork & Operational Support

• Assist in laundry operations when necessary
• Collaborate with the front office and maintenance team to ensure smooth operations
• Participate in departmental meetings and training programs

Requirements

• Previous experience as a housekeeper in a hotel or similar environment is an advantage
• Ability to work with minimal supervision and follow instructions
• Strong attention to detail and good time-management skills
• Ability to stand, lift, bend, and perform physical tasks
• Good communication and interpersonal skills

Work Schedule

Flexible to work shifts, weekends, and public holidays based on hotel operations.