Hotel Receptionist (Front Desk Personal) at Monty Suites

Key Responsibilities

• Warmly welcome guests and ensure a seamless check-in/check-out experience
• Handle reservations, room assignments, and guest inquiries efficiently
• Maintain accurate guest records and process payments
• Provide prompt and professional assistance to guests at all times
• Coordinate with relevant departments to ensure guest satisfaction
• Uphold front office standards and contribute to a positive work environment

Requirements & Qualifications

• Minimum of OND or equivalent qualification
• Excellent communication and interpersonal skills
• Strong customer service orientation
• Ability to multitask and work effectively under pressure
• Prior experience in a hotel front office role is an added advantage
• Proficiency in MS Office and hotel management software is an asset

Benefits

• HMO
• Pension
• Layover and service charge