Hotel Porter at Victoria Waterfront Hotel & Resorts

Position Overview

An established hotel and resort company is seeking a professional Hotel Porter to provide exceptional guest services and maintain hotel operations at our Lagos location.

Key Responsibilities

• Assist guests with luggage handling during check-in and check-out processes
• Escort guests to their rooms and provide information about hotel and resort facilities and amenities
• Maintain cleanliness and organization of hotel lobby and public areas
• Support security operations by monitoring hotel premises and reporting incidents
• Assist with guest transportation arrangements and coordinate with drivers
• Provide special assistance to guests with mobility needs
• Maintain lost-and-found procedures and coordinate with front desk
• Support housekeeping with moving furniture and heavy equipment
• Monitor parking areas and provide guidance to guests and visitors
• Coordinate with maintenance team for minor repairs and facility issues
• Handle delivery services and coordinate with various hotel departments

Requirements

• Minimum of 3 years experience as a Porter in a luxury hotel or resort
• Physical fitness and ability to lift heavy luggage and equipment
• Excellent customer service and communication skills
• Professional appearance and friendly demeanor
• Basic knowledge of local area attractions and services
• Reliable and trustworthy character for guest assistance
• Ability to work flexible hours including nights and weekends
• Basic English proficiency
• Previous experience in hospitality or customer service (preferred)
• Willingness to assist guests with various requests

Location Requirements

Applicants must reside within Awoyaya, Bogije, Eleko Junction and environs.