Hotel Night Auditor

Efezi Southsea Nigeria Limited

Lagos, Nigeria CDI

Publiée il y a 1 mois · Expire dans 3 semaines

Partager :

Description du poste

A dynamic team is expanding and looking for the right talent. Position Overview:
  • A Hotel Night Auditor is the staff member who works overnight and is responsible for both front desk duties and financial reconciliation for the day.
  • Think of them as the person who “closes the books” for the hotel each night while keeping the hotel running smoothly.
This is the main duty
  • Review all transactions from the day (room charges, restaurant bills, bar sales, etc.)
  • Verify that all postings to guest accounts are correct.
  • Balance cash, POS, and card payments.
  • Compare front office records with accounting records.
  • Identify and report any errors or discrepancies.
  • Run the Night Audit process in the hotel system to close the business day.
  • Post late charges (mini-bar, room service, laundry, etc.).
  • Ensure all guest folios are accurate before checkout.
  • Prepare bills for early morning departures.
  • Since the night shift has fewer staff, the Night Auditor also acts as the front desk officer.
  • Check in late-arriving guests.
  • Check out early departures.
  • Handle guest requests and complaints during the night.
  • Answer phone calls and respond to emergencies.
  • Print and prepare daily management reports (occupancy, revenue, arrivals, departures).
  • Send financial and operational summaries to management.
  • Prepare cashier reports for each shift.
  • Monitor who enters and leaves the hotel at night.
  • Work with security staff to ensure guest safety.
  • Report any suspicious activity or incidents.
  • Ensure credit cards are authorized.
  • Confirm billing instructions for company or long-stay guests.
  • Handle cash drop and safe balancing.
 Skills Required:
  • Strong attention to detail.
  • Basic accounting or bookkeeping knowledge.
  • Computer skills (hotel PMS software).
  • Customer service skills.
  • Ability to work independently at night.
  • Honesty and reliability.

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