Hotel Laundry Attendant at Efezi Southsea Nigeria Limited

Position Summary

A hotel laundry attendant is responsible for washing, drying, ironing, and maintaining hotel linens, uniforms, and guest laundry to ensure cleanliness and quality standards are met. This role is essential in upholding the hotel's reputation for hygiene and guest comfort.

Key Responsibilities

Linen & Guest Laundry Care

• Collect, sort, and wash hotel linens (bedsheets, towels, tablecloths, napkins, etc.)
• Handle guest laundry and dry-cleaning requests with care and accuracy
• Ensure proper use of detergents and cleaning supplies for different fabrics

Machine Operation

• Operate washing machines, dryers, steamers, and pressing/ironing equipment
• Monitor laundry machines to prevent breakdowns and report malfunctions

Quality Control

• Inspect laundered items for cleanliness, stains, or damage
• Rewash or treat items as necessary before returning them
• Ensure linens are neatly folded, pressed, and stored properly

Inventory Management

• Keep track of linen usage and maintain stock levels
• Report shortages or damages to the housekeeping/laundry supervisor
• Assist in distributing clean linen to guest rooms and hotel departments

Hygiene & Safety

• Follow safety and hygiene standards when handling soiled items
• Use protective gear when working with cleaning chemicals
• Maintain cleanliness and organization of the laundry area

Guest Service

• Provide prompt and courteous service for guest laundry requests
• Deliver laundered clothes to guest rooms within set timelines

Team Support

• Work with housekeeping and other departments to ensure smooth operations
• Assist in training new laundry staff when required

Qualifications & Experience

• 4 years of relevant work experience