Head of Service
Fusion Group
Lagos, Nigeria
CDI
Publiée il y a 2 mois · Expire dans 3 semaines
Description du poste
An established company is recruiting for the following position.
Position Overview:
- A facility management company is seeking for the Head of service to oversee all shortlets, luxury apartments and hotels in the organisation.
- Manage service delivery and quality standards
- Ensure customer satisfaction and experience
- Handle escalations and resolve service issues
- Settle service level agreements and monitir compliance
- Train and develop customer service teams
- Interested candidates must have worked in a luxury hotel or in a bank as a team lead.
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