Head of Sales Operation(Lagos) at Hempawa Consult

About the Opportunity

We are hiring a Head of Sales Operations for a leading FinTech company that is redefining financial inclusion in Nigeria and across Africa. This is an in-person, mid-level management role based in Lagos, designed for a high performer who excels at driving sales efficiency, operational excellence, and revenue growth across multiple business segments.

Key Responsibilities

• Optimize Sales Processes: Build, refine, and implement sales systems, workflows, and structures that improve performance and operational efficiency.
• Enable Sales Teams: Support field, telesales, and vertical sales teams with data, tools, insights, and resources to drive consistent revenue delivery.
• Lead Go-to-Market (GTM) Execution: Coordinate and operationalize campaigns, activations, and cross-functional initiatives that support product adoption and market penetration.
• Strengthen Sales Governance: Establish reporting frameworks, pipeline management systems, and performance tracking mechanisms.
• Drive Collaboration: Work closely with product, marketing, and partnerships teams to align strategy, remove blockers, and improve customer experience across sales touchpoints.

Required Qualifications

• 3–5 years of experience in sales operations, sales management, business development, or revenue operations within fintech, tech, or financial services.
• Deep understanding of the Lagos market and strong networks that support revenue growth.

Key Skills & Attributes

• Strategic & Process-Driven: Strong ability to design scalable sales processes and deliver hands-on execution.
• Analytical Thinker: Skilled in using data, forecasting, and insights to improve sales performance and guide decision-making.
• Leadership Mindset: Capable of coordinating and supporting diverse sales teams while driving accountability.
• Experienced Operator: Proven track record of operational excellence in revenue-focused roles.

Why This Role Stands Out

• Impact: Shape the sales operations engine powering a fintech transforming access to finance.
• Career Growth: Mid-level position with clear advancement opportunities.