Head of Retail / Pharmacy Manager at Elizabeth Maddeux

About the Role

We are seeking a qualified Pharmacy Manager to oversee all activities across our pharmacy branches in Egbeda, Lagos. The ideal candidate will supervise pharmacy operations, provide professional guidance to pharmacists on dispensing practices, and ensure full compliance with pharmacy standards and regulatory requirements.

This role demands strong leadership, excellent communication skills, and a deep commitment to exceptional patient care within a fast-paced retail healthcare environment. The Pharmacy Manager will drive operational efficiency, ensure regulatory compliance, manage staff, and support the financial performance of the pharmacy.

Key Responsibilities

Operational Leadership

• Supervise pharmacists across various branches on day-to-day operations to ensure seamless service delivery
• Ensure adherence to standard operating procedures (SOPs), ethics, and dispensing protocols
• Observe customer flow and advise on best practices to ensure prompt service and minimal wait time across branches
• Work closely with pharmacists to improve operational processes

Staff Supervision & Team Management

• Lead, supervise, and mentor pharmacists, technicians, and support staff
• Conduct training, coaching, and continuous capacity development
• Prepare staff schedules and ensure proper shift coverage
• Monitor staff performance and conduct regular evaluations
• Promote a culture of teamwork, professionalism, and accountability

Inventory, Procurement & Supply Chain Management

• Oversee procurement, stock management, product storage, and documentation
• Maintain optimal stock levels and ensure strict expiry and near-expiry control
• Identify fast-moving, slow-moving, and high-value products for strategic planning
• Liaise with suppliers and negotiate pricing

Location

Egbeda, Lagos, Nigeria