Head of Operations

We are seeking an experienced professional for this opening. Job Responsibilities - Key Result Areas Strategic leadership

• Oversees the development, documentation, delivery and monitoring of SKLD’s operations strategy 

• Works with Executive Management to institute a corporate performance management practice of developing and reviewing monthly and annual operations strategies, initiatives and targets. 

• Recommends and manages an appropriate management and organisation structure within the operations division that shows clear lines of accountability and authority 

• Overall responsibility for managing and maximizing the organisation’s assets under the control of the operations department to ensure effective deployment, documentation, deployment and maintenance

• Works with the Management team to review systems, reduce overheads and downtime and to maximise efficiency and profitability

Operations Management

• Establishes operating processes, manuals and maintenance procedures in accordance with leading practice 

• Ensure deployment of appropriate Health and Safety protocols to ensure the cleanliness of workstations, spaces, among other things, in order to avoid any potential injury.

• Ensure and oversee efficiency in all involving departments and units.

• Maintains a cost effective and appropriate operation process. 

• Improve operational management systems, processes and best practices.

• Examine financial data and plan operations to improve profitability.

• Formulate operational strategies in line with the organization’s objectives.

Facility & Equipment Maintenance

• Oversees the timely and cost-effective repair and maintenance of equipment

• Institutes a preventive maintenance plan, according to the operating manuals of the manufacturers

• Ensure Facility and Logistics Managers Prepares and manages maintenance budgets and maintains a back-up of spare parts, while monitoring and controlling costs.

• Ensure the Facility and Logistics managers understands their roles and properly carry out their functions

• Ensure managers supervise projects and renovations to ensure they are executed to standards and within agreed timelines and provide regular updates on project status to Top Management

Leadership and People Management

• Creates a positive and inclusive work environment that encourages interchange of ideas, minority viewpoints and respectable communication across all employee levels within the organisation

• Leads, coordinates, manages, and supervises the operations team using various motivational and performance driven approaches.

• Supervises all managers of relating departmen...