Head of Inclusion (Sales & Business Development)

Job Purpose

This role provides strategic leadership and oversight of all Agency, Inclusion, and Distribution activities. The Head of Inclusion drives financial inclusion initiatives across regions while ensuring effective monitoring and compliance with policies and regulations. The position leads product management, sales forecasting, and income generation across all stages of product evolution.

Key Responsibilities

Product Development & Management

• Oversee overall Inclusion and Distribution Product Management, including strategy, planning, budgets, product/service development, pricing, marketing, sales, and distribution
• Drive BVN and NIN enrollments across all regions
• Lead, motivate, and develop the agency and inclusion team to achieve business objectives and desired outcomes
• Champion product development and innovative solutions for Web & Point of Sales, Merchant Services, and transaction revenue growth in alignment with the Bank's Financial Inclusion strategy

Business & Strategy Development

• Provide strategic Financial Inclusion management by identifying business growth opportunities including market penetration, market expansion, new markets, and new products/services
• Deliver growth initiatives through the most cost-effective channels appropriate to each segment
• Implement Bank-wide go-to-market strategies for new initiatives, collaborating with all relevant departments and stakeholders to drive execution
• Provide leadership and strategic guidance to all Regional Managers to drive financial inclusion initiatives

Product Portfolio Management

• Drive sustainable growth and acquisition of new customers through development and maintenance of quality products, propositions, and solutions pertinent to Financial Inclusion
• Build and maintain productive and strategic relationships with stakeholders to drive the development and delivery of business solutions

Location

Lagos, Nigeria