Head, Human Capital Management at Bosak Microfinance Bank Limited

About the Role

An exciting opportunity has arisen for a motivated professional to lead human capital management at Bosak Microfinance Bank Limited in Lagos, Nigeria.

Strategic HR Leadership

• Design and execute people strategies aligned with Bosak's values of simplicity, professionalism, and respect
• Advise executive leadership on workforce planning, succession, and organizational design to support branch expansion and financial inclusion goals
• Lead the development and enforcement of HR policies and processes in line with regulatory and ethical standards

Talent Acquisition & Retention

• Oversee recruitment across business units, with emphasis on field-based roles such as loan officers and deposit mobilizers
• Develop microfinance-specific talent pipelines and promote diversity and inclusion in hiring
• Implement retention strategies including welfare programs, competitive remuneration, and employee engagement initiatives

Learning & Development

• Identify industry-specific skill gaps and build training frameworks that emphasize credit risk, KYC, customer relations, and digital banking
• Drive internal talent development through mentorship, coaching, and structured career paths
• Promote continuous learning and development through training platforms and cross-functional exposure

Performance Management

• Establish and monitor KPIs that align employee output with institutional targets (e.g., loan repayment, deposit growth)
• Lead the annual performance appraisal process with an emphasis on fairness, feedback, and measurable development
• Foster a high-performance culture through clear accountability and reward systems

Compliance & Risk Management

• Ensure all HR practices are fully compliant with Nigerian labor laws, CBN regulations, and relevant microfinance standards
• Maintain secure employee records, oversee payroll, and ensure data privacy in line with NDPR
• Drive workplace discipline and risk mitigation through consistent enforcement of codes of conduct

Employee Engagement & Organizational Culture

Foster a positive workplace environment that reinforces institutional values and supports employee well-being and development.