Field Operations Officer at Soft Alliance & Resources Limited

Role Description

We are hiring a full-time Field Operations Officer to work on-site at our office in Minna, Niger State. The primary responsibilities of this role include managing and coordinating field operations, ensuring operational efficiency, and maintaining quality standards.

Key Responsibilities

• Identify and engage potential customers to sell loans and meet loan disbursement targets
• Conduct client onboarding to offer loans and services that meet specific financial needs
• Develop and maintain a strong customer base and business network for continuous loan booking with new and existing customers
• Engage with customers to educate them on new loan products
• Identify opportunities and areas for business growth
• Build and maintain positive relationships with Niger State MDA payroll officers and the Ministry of Digital Economy to facilitate submission of monthly deduction schedules
• Ensure monthly deductions are remitted on time
• Administer Niger State business operations

Required Qualifications

• Minimum OND qualification in any field
• Based in Minna, Niger State
• Fluent in Hausa language
• Minimum 2 years' experience selling loan products
• Excellent written and verbal communication skills