Field Implementation Support Officers (FISOs) – Enugu at Talent Lab Limited

About the Role

An exciting opportunity has arisen for a motivated professional to join our team as a Field Implementation Support Officer (FISO) in Enugu, Nigeria.

Roles and Responsibilities

Monitoring and Evaluation

• Conduct routine facility visits to collect and verify service delivery and program data
• Track and report on the availability and consumption of maternal health commodities
• Collate and submit high-quality data reports on program performance
• Provide feedback to health facility staff to improve data quality and reporting practices

Service Delivery

• Support facility staff in providing quality SRH services, especially during high-demand periods
• Address identified gaps in service delivery through direct support and mentoring
• Monitor SRH (FP/PAC) service delivery performance and report findings to the health facility for appropriate action

Capacity Building

• Mentor facility staff to improve data management and reporting
• Conduct supportive supervision to enhance the skills of facility personnel in SRH service delivery
• Advocate for stakeholder engagement within facilities to strengthen service delivery

Stakeholder Engagement

• Act as a liaison between the program team and facility-level stakeholders
• Facilitate communication with state MDAs to support program implementation

Expected Deliverables

Monitoring and Evaluation

• Bi-weekly data reports from supported facilities using assigned tools
• Weekly updates on SRH commodity supply and utilization
• Facility-level reports on service delivery gaps and mentoring outcomes

Service Delivery

• Comprehensive database of SRH service delivery outcomes and patients, especially FP and PAC
• Quarterly progress reports on SRH (FP/PAC) service provision

Capacity Building

• Monthly filled supervision/mentoring checklist
• Monthly training/mentoring improvements and quality improvement plans
• Monthly summaries highlighting progress, challenges, and recommendations

Required Skills and Competencies

• Problem-solving