Field Implementation Support Officers (FISOs) – Ekiti at Talent Lab Limited

About the Role

We are seeking a qualified Field Implementation Support Officer (FISO) to join our team in Ekiti. In this role, you will provide critical support to health facilities in monitoring service delivery, building capacity, and engaging stakeholders to strengthen Sexual and Reproductive Health (SRH) services.

Key Responsibilities

Monitoring and Evaluation

• Conduct routine facility visits to collect and verify service delivery and program data
• Track and report on the availability and consumption of maternal health commodities
• Collate and submit high-quality data reports on program performance
• Provide feedback to health facility staff to improve data quality and reporting practices

Service Delivery

• Support facility staff in providing quality SRH services, especially during high-demand periods
• Address identified gaps in service delivery through direct support and mentoring
• Monitor SRH (FP/PAC) service delivery performance and report findings to the health facility for appropriate action

Capacity Building

• Mentor facility staff to improve data management and reporting
• Conduct supportive supervision to enhance the skills of facility personnel in SRH service delivery
• Advocate for stakeholder engagement within facilities to strengthen service delivery

Stakeholder Engagement

• Act as a liaison between the program team and facility-level stakeholders
• Facilitate communication with state MDAs to support program implementation

Expected Deliverables

Monitoring and Evaluation

• Bi-weekly data reports from supported facilities using assigned tools
• Weekly updates on SRH commodity supply and utilization
• Facility-level reports on service delivery gaps and mentoring outcomes

Service Delivery

• Comprehensive database of SRH service delivery outcomes and patients, especially FP and PAC
• Quarterly progress reports on SRH (FP/PAC) service provision

Capacity Building

• Monthly filled supervision/mentoring checklist
• Monthly training/mentoring improvements and quality improvement plans
• Monthly summaries highlighting progress, challenges, and recommendations

Required Skills and Competencies

• Problem-solving