Offre fiable
Experienced Hotel Receptionist
Hotel Capitol
Lagos, Nigeria
CDI
Publiée il y a 2 mois · Expire dans 3 semaines
Description du poste
An established company is recruiting for the following position.
Key Responsibilities:
- Greet guests warmly and professionally upon arrival and departure.
- Manage check-in and check-out processes efficiently, ensuring accuracy in guest records and billing.
- Handle reservations, room assignments, and guest inquiries via phone, email, and in person.
- Provide information about hotel services, local attractions, transportation, and dining options.
- Maintain accurate records of guest accounts, payments, and room availability.
- Resolve guest complaints promptly and escalate issues to the supervisor when necessary.
- Coordinate with housekeeping and maintenance to ensure rooms are ready for guests.
- Operate the hotel’s front office systems (PMS) and maintain updated data.
- Handle cash, credit card transactions, and prepare shift reports accurately.
- Uphold hotel policies, grooming standards, and service quality at all times.
- Interested candidates should possess a Bachelor`s Degree with 1 - 2 years work experience.
- Candidate should reside within Ojodu, Ogba, Ketu and Agege axis.
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