Deck Admin at VIP Express Tourism Limited

About the Role

An established company is recruiting for a Deck Administrator to support presentation coordination, client management, and sales operations.

Key Responsibilities

Presentation Coordination

• Schedule and organize presentations (decks) for prospective clients
• Ensure all presentation materials and equipment are prepared and in good working order
• Coordinate with presenters and ensure they have the necessary resources

Client Management

• Maintain a database of prospective clients and track invitations to presentations
• Communicate with clients to confirm attendance and provide necessary information about presentations
• Follow up with clients post-presentation to answer questions and provide additional information

Sign-Up Facilitation

• Assist clients in completing the membership sign-up process during and after presentations
• Ensure all required documentation is completed accurately and submitted promptly
• Address any concerns or issues clients may have during the sign-up process

Sales Support

• Work closely with the sales team to ensure they have the information and resources needed for presentations
• Provide administrative support to the sales team, including data entry, document preparation, and coordination of follow-up activities

Record Keeping and Reporting

• Maintain accurate records of presentations, client interactions, and membership sign-ups
• Generate regular reports on presentation attendance, client feedback, and membership conversions

Customer Service

• Provide excellent customer service to clients throughout the presentation and sign-up process
• Handle client inquiries and resolve issues promptly and professionally

Marketing Support

• Assist with marketing activities related to promoting presentations and attracting prospective clients
• Coordinate with the marketing team to ensure consistent messaging and branding

Data Capture

• Capture error-free leads on the company software
• Capture leads promptly and ensure accuracy of all data entries