Customer Success Assistant

HRLeverage Africa

Lagos, Nigeria CDI

Publiée il y a 1 mois · Expire dans 3 semaines

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Description du poste

We are looking for a qualified candidate to fill this position. Position Overview:
  • The role involves attending to customers, responding to inquiries, and ensuring a smooth and professional shopping experience.
Key Responsibilities:
  • Welcome and assist walk-in customers.
  • Respond to customer inquiries professionally (in-store and other channels as required).
  • Provide accurate product information and recommendations.
  • Process sales transactions and issue receipts.
  • Assist with product arrangement and shelf displays.
  • Record and escalate customer complaints when necessary.
  • Maintain a clean and welcoming store environment.
Requirements:
  • Minimum of HND / BSc.
  • At least 2 years of experience in customer service or retail.
  • Good communication and interpersonal skills.
  • Polite, confident, and well-presented.
  • Basic POS or computer knowledge is an advantage.

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