Customer Service Representative at Co-matrix Collection Service Limited

Company Overview

As a growing Fintech company, we are looking for dedicated professionals who are passionate about helping people and solving problems.

Responsibilities

• Respond to customer inquiries via phone, email, or chat in a timely and professional manner
• Resolve customer issues efficiently while maintaining a positive attitude
• Document customer interactions in the CRM system
• Work collaboratively with other departments to improve customer satisfaction

Requirements

• HND or Bachelor's Degree
• 1+ year of customer service experience (preferred)
• Excellent verbal and written communication skills
• Strong problem-solving abilities
• Comfortable using customer support tools and CRM platforms

Compensation

N90,000 per month