Offre fiable

Customer Service Representative

Myafrimall Logistics Limited

Lagos, Nigeria CDI

Publiée il y a 1 mois · Expire dans 3 semaines

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Description du poste

A dynamic team is expanding and looking for the right talent. Key Responsibilities:
  • Attend to walk‑in and call‑in customers politely and professionally.
  • Provide accurate information on services, prices and delivery timelines.
  • Open shipments, prepare waybills and ensure correct customer details are captured.
  • Follow up with warehouse/drivers on shipments and give timely feedback to customers.
  • Handle basic customer complaints or escalate when necessary.
  • Keep records of daily transactions and support basic branch reports.
Requirements:
  • OND/HND/B.Sc. in any field with 1–2 years’ experience in customer service, front desk, or a related role (logistics/retail/hospitality is an advantage).
  • Good communication and interpersonal skills.
  • Basic computer skills (WhatsApp, email, simple Excel/data entry).
  • Must live close to the branch location in Benin and be willing to work fully onsite, including Saturdays.

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