Offre fiable

Customer Service Representative

LexTorah

Lagos, Nigeria CDI

Publiée il y a 1 mois · Expire dans 3 semaines

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Description du poste

An exciting opportunity has arisen for a motivated professional. Key Responsibilities:
  • Respond promptly and professionally to enquiries via email, phone, and messaging platforms
  • Provide accurate information about courses, schedules, fees, and company policies
  • Handle student registrations, payments, and administrative documentation
  • Follow up with prospective clients and maintain customer records
  • Manage class scheduling and communicate updates to students
  • Address and resolve customer concerns in a professional and timely manner
  • Maintain confidentiality of student and company information
  • Perform other administrative duties as assigned
Requirements:
  • First class or Second class upper in Business Administration, Communications, or related field
  • 1–3 years of experience in customer service or administrative roles (experience in education industry is an advantage)
  • Excellent written and verbal communication skills
  • Strong organizational and multitasking abilities
  • Professional, patient, and customer-focused attitude
  • Proficient in Microsoft Office and basic administrative systems
  • Ability to work independently and as part of a team

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