Chief Operating Officer

About the Role

We are seeking a visionary, commercially astute, and results-driven Chief Operating Officer to provide strategic leadership and oversee revenue growth, strategy, people, financial performance, and operations in alignment with the organization's direction. The role is accountable for achieving business growth, operational excellence, stakeholder alignment, and long-term sustainability.

Key Responsibilities

Strategic Leadership

• Develop and execute business strategies to drive revenue growth and profitability while fostering a culture of innovation, creativity, accountability, and excellence
• Align organizational objectives with overall company strategy

Operations Management

• Oversee daily operations to ensure seamless service delivery
• Manage vendors, partners, ad-hoc staff, and employees ensuring compliance with healthcare regulations and industry standards

Revenue Growth & Business Development

• Drive revenue growth across all revenue streams
• Identify, develop, and maximize new and existing revenue opportunities
• Develop and execute high-impact sales and marketing strategies

Stakeholder Management

• Build and maintain strong relationships with vendors, partners, and regulators
• Ensure strategic alignment with organizational leadership
• Represent the organization at key industry engagements

People Management

• Attract, develop, and retain top talent within the medical and wellness industry
• Lead recruitment, training, mentoring, and succession planning
• Foster high employee engagement and performance culture

Marketing & Public Relations

• Develop and execute marketing strategies to promote the business
• Lead digital and social media marketing initiatives
• Create innovative PR campaigns to enhance visibility and brand awareness

Financial Management

• Maintain Profit & Loss (P&L) accountability
• Ensure the business operates within budget
• Analyze revenue streams and identify opportunities for margin optimization

Expansion & Growth

• Identify and pursue strategic expansion opportunities