Chief Nursing Officer – Critical Care & Acute Health Services at Ascentech Services Limited

Role Purpose

The Chief Nursing Officer – Critical Care & Acute Health Services will provide strategic and clinical leadership to ensure the highest standards of patient-centered care, particularly within critical and acute healthcare units.

This role requires a proven leader with extensive experience managing complex clinical environments, developing high-performing nursing teams, and implementing evidence-based care systems, including Early Warning Score (EWS) monitoring tools for patient safety and early intervention.

Key Responsibilities

• Lead, plan, and manage all nursing services with a strong focus on critical care and acute patient management
• Establish and enforce nursing standards, policies, and clinical protocols consistent with best practices in critical care
• Ensure all clinical teams utilize Early Warning Score (EWS) tools effectively for monitoring patient conditions and improving outcomes
• Oversee nursing workforce planning, recruitment, retention, and continuous professional development
• Promote patient safety and infection prevention through robust quality improvement and clinical governance programs
• Support accreditation readiness and compliance with local and international standards (JCI/ISO)
• Collaborate closely with medical directors, quality assurance, and administrative departments to align nursing care with hospital-wide strategic goals
• Monitor nursing performance metrics, patient satisfaction, and clinical quality indicators to drive continuous improvement
• Foster a culture of accountability, teamwork, empathy, and clinical excellence among nursing staff
• Mentor and empower nursing leaders to build internal capacity for long-term institutional growth

Key Performance Indicators (KPIs)

• Improved clinical outcomes in critical care units (mortality, readmission, response time)
• Compliance with Early Warning Score (EWS) tool use and reporting standards