Apartment Receptionist (Clifford Apartment Owerri) at Venmac Resources Limited

About the Role

A reputable organization seeks a dedicated individual for this Apartment Receptionist position.

Key Responsibilities

• Welcome guests and provide efficient check-in and check-out services
• Handle telephone calls, emails, and in-person inquiries professionally
• Maintain accurate guest registration and billing information in the system
• Process room reservations
• Coordinate with housekeeping to ensure room availability and readiness
• Provide guests with information about apartment facilities, services, and local attractions
• Maintain an organized filing system and guest records
• Upsell room upgrades and other services to guests
• Monitor lobby area and ensure a clean and welcoming environment

Requirements

• Minimum of 3 years of experience as a hotel receptionist in a luxury hotel