Account Strategist / Coordinator at DreamLife Studios

Role Overview

DreamLife Studios is hiring an Account Strategist/Coordinator to manage client relationships, protect scope, and ensure seamless execution across all retained accounts. This is a fully onsite role suited for someone comfortable working in a fast-paced agency environment, including live-event social media management and real-time execution.

Reports to: Founder & CEO

Key Responsibilities

• Serve as the primary point of contact for assigned client accounts
• Translate client requests into clear, actionable internal briefs
• Execute account directives accurately and on time
• Enforce agreed scope, timelines, and deliverables
• Coordinate between clients and internal execution teams
• Manage expectations and prevent scope creep
• Track deliverables, approvals, and timelines across multiple accounts
• Oversee execution quality and ensure consistency
• Escalate strategic or high-risk issues to leadership when required
• Ensure projects move forward smoothly with minimal friction

Requirements

• 2–4 years of experience in an agency or client-facing role (account management, coordination, or project management)
• Strong communication, documentation, and coordination skills
• Highly structured, organised, and detail-oriented approach
• Ability to manage multiple accounts simultaneously
• Comfortable working in an execution-driven environment
• Strong project management capability
• Solid understanding of marketing and social media
• Experience working with corporate brands is an advantage

This Role Is Not a Fit If You

• Struggle to follow clear instructions or execute decisions independently
• Prefer extended debates over timely execution
• Consistently advocate for vendors or clients at the expense of agreed business goals
• Require constant reassurance before taking action
• Have difficulty articulating ideas clearly and professionally
• Avoid ownership, accountability, or leadership responsibility