Waiters / Waitress at the Stellar Workforce Solutions

Job Summary

The Waiter/Waitress is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring a pleasant dining experience for all guests. This role requires attention to detail, strong communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities

• Greet guests warmly and present menus
• Take accurate food and beverage orders and relay them to the kitchen/bar staff
• Serve food and drinks in a timely, courteous, and professional manner
• Ensure tables are properly set before, during, and after service
• Check on guests regularly to ensure satisfaction and promptly address concerns
• Process bills, accept payments, and issue receipts as required
• Follow all food safety and hygiene standards
• Maintain a clean and organized dining area
• Collaborate with other team members to ensure smooth service
• Upsell food and beverage items when appropriate

Required Qualifications & Skills

• Previous experience as a waiter/waitress or in customer service (preferred)
• Strong communication and interpersonal skills
• Ability to multitask and work under pressure
• Attention to detail and excellent organizational skills
• Positive attitude and professional appearance
• Basic knowledge of food and beverage menu items

Physical Requirements

• Ability to stand and walk for long periods
• Ability to carry trays, plates, and beverages safely
• Ability to lift up to 25 lbs occasionally

Work Environment

Fast-paced restaurant, hotel, or hospitality setting with direct interaction with customers and team members.