Trade Receivables Officer at ESOSA Food System

About the Role

A dynamic team is expanding and seeking a skilled Trade Receivables Officer to join the organization. This position offers the opportunity to manage customer accounts and ensure timely collection of receivables while maintaining strong relationships with internal and external stakeholders.

Key Responsibilities

Invoicing & Account Management

• Prepare and issue accurate invoices for goods or services rendered
• Ensure all billing aligns with agreed customer terms and delivery confirmations
• Maintain updated records of customer accounts and payment status

Receivables Tracking & Follow-Up

• Monitor accounts receivable ledger to identify overdue accounts
• Follow up on outstanding payments via calls, emails, and formal reminders
• Resolve customer billing disputes or discrepancies promptly

Reconciliation & Reporting

• Reconcile customer accounts regularly to ensure records are accurate and up-to-date
• Prepare weekly and monthly aging reports and share updates with the Finance Manager
• Identify and flag high-risk accounts or patterns of late payments

Documentation & Compliance

• Maintain accurate filing of invoices, receipts, and payment confirmations
• Ensure compliance with internal credit policies and external audit requirements
• Assist in the development and enforcement of credit control policies

Stakeholder Coordination

• Liaise with the Sales, Logistics, and Customer Service teams to verify deliveries and resolve issues
• Provide input on creditworthiness of clients and suggest credit limits or terms
• Support external auditors and tax consultants with relevant documents