Territorial Sales Manager at Konga Online Shopping Limited

About the Role

We are seeking a qualified Territorial Sales Manager to drive commercial success and expand our agency network across an assigned territory. You will have ownership of achieving overall commercial targets while coaching and mentoring agents and aggregators to deliver exceptional results.

Key Responsibilities

• Achieve commercial targets set for the territory, including targets for active agent count, transaction value, and transaction volume
• Coach, mentor, and provide immediate correction to agents and aggregators under supervision
• Train and retrain agents and aggregators to ensure they meet expected performance standards
• Assess activities and performance of supervised agents and aggregators, reporting as applicable
• Verify agent outlets and ensure compliance before account creation
• Develop and maintain positive, professional relationships with agency principals and outlet assistants across the territory
• Represent KongaPay Technologies professionally in the assigned territory
• Identify and share market trends and conduct competitor analysis
• Report issues and communicate insights internally to strengthen the KongaPay business
• Manage direct sales staff and drive performance expectations
• Complete additional duties as assigned by line manager

Performance Indicators & Goals

• Onboard, activate, and deploy 100 agents monthly
• Maintain 70% active agents
• Achieve 100,000 Total Processed Counts (TPCs) monthly
• Achieve N500,000,000 Total Processed Value (TPV)

Key Deliverables

• Drive KongaPay Agency network visibility within assigned territories
• Increase agent and aggregator acquisition, engagement, and retention
• Work closely with POS support and customer service teams to resolve and manage agent issues
• Collaborate with retention teams on key initiatives

Location

Lagos, Nigeria