Tenant Services Coordinator I at ABNL Limited

About the Role

We are seeking a qualified professional to manage tenant services and execute day-to-day operations. In this position, you will ensure that all services comply with company corporate expectations, loss prevention systems, and applicable laws and regulations.

Key Responsibilities

• Manage tenant services across multiple areas including mail/courier services, janitorial services, client work ticket management, office equipment services, reprographics, catering, vending, kitchen equipment services, conference/training rooms, and recycling/sustainability programs
• Interface and communicate daily with all levels of business unit personnel to ensure service satisfaction
• Determine service requirements and mobilize internal and external resources accordingly
• Implement continuous improvement initiatives to enhance service offerings and cost effectiveness
• Manage operations staff, which may include janitors, cafeteria workers, and similar positions
• Receive support and direction as needed in this role

Required Qualifications

• Relevant qualifications and professional experience
• Effective interpersonal skills and customer service expertise
• Strong problem-solving abilities
• Developed knowledge of real estate and/or facility management disciplines