Student Services Specialist at Rome Business School Nigeria

Job Overview

Rome Business School Nigeria is seeking a highly organized, student-focused Student Services Specialist to lead the end-to-end student experience. This role encompasses academic coordination, student engagement, and institutional event management.

The Student Services Specialist works closely with Academic Delivery, Marketing, Sales & Admissions, Career Services, and Administrative Departments to ensure seamless student support, impactful events, strong retention, and excellent academic and career outcomes. This position serves as the central coordination hub between students and all internal departments.

Key Responsibilities

• Act as the primary point of contact for student enquiries, concerns, and support needs
• Support Academic calendars, timetables, class scheduling, and other academic activities in collaboration with the Didactic Department
• Support student onboarding, orientation, and enrolment activities with Marketing, Sales & Admissions teams
• Track student engagement with career services initiatives
• Plan, coordinate, and execute student and institutional events
• Coordinate student records and documentation with the Administration team
• Track and analyse student satisfaction and engagement metrics

Required Qualifications & Experience

• Bachelor's degree in Education, Business Administration, Management, or related field
• 3–6 years' experience in student services, academic administration, event coordination, or customer experience
• Strong coordination, communication, and stakeholder management skills
• Experience in an education or professional training environment (advantageous)

Why Join Us?

• Opportunity to shape both student experience and institutional events