Offre fiable

Store Sales Representative

Tempkers Limited

Abuja, Nigeria CDI

Publiée il y a 2 mois · Expire dans 3 semaines

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Description du poste

An established company is recruiting for the following position. Position Overview: Client Relationship:
  • Management: Building and maintaining strong relationships with clients and providing excellent customer service.
  • Account Management: Opening, serving demand notices, and issue certificates.
  • Transaction Processing: Make presentations, administer and process all types of recovery actions, negotiate, follow up accurately and efficiently.
  • Compliance and Risk Management: Ensuring all transactions and operations comply with regulations and internal policies to minimise risk.
  • Data management: Maintain and update records within the appropriate database relating to billings and revenue collections
  • Problem Solving: Addressing and resolving customer inquiries, complaints, and account-related issues in a timely and professional manner.
  • Sales and Business Development: Identifying opportunities to recover and services to existing clients, and potentially generating new business through referrals and networking.
  • Reporting and Documentation: Maintaining accurate records of all transactions, preparing reports, and contributing to the overall reporting of the organisation.
  • Collaboration: Working closely with other departments within the organisation to ensure seamless service delivery.
  • Continuous Learning: Staying up-to-date on LGA regulations and bylaws.
Criteria
  • Interested candidates should possess work experience as a sales representative or a marketer in retail or banking industry.
  • Previous experience as an account officer or relationship management officer in a Commercial bank or MFB is a plus.
Skills: and Qualifications:
  • Strong Communication and Interpersonal Skills: Ability to effectively communicate with clients and colleagues, build rapport, and handle sensitive financial information.
  • Analytical and Problem-Solving Skills: Ability to analyze data, identify issues, and develop effective solutions.
  • Attention to Detail: Accuracy and thoroughness in processing transactions, maintaining records, and preparing reports.
  • Customer Service Orientation: A commitment to providing excellent service and building long-term relationships with clients.
  • Ability to Work Under Pressure: Handling multiple tasks, meeting deadlines, and dealing with demanding clients.
  • Teamwork and Collaboration: Working effectively with others to achieve company's goals.

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