Solutions and Research Engineer

About the Role

IpNX Nigeria Limited is recruiting a Solutions & Research Engineer who is passionate about network reliability, customer experience, and innovative engineering solutions. This role is ideal for an engineer who enjoys working across network operations, research, system design, and customer-facing technical support, while contributing to next-generation FTTH and IP network solutions.

Key Responsibilities

• Restore and manage service incidents for retail and corporate customers
• Design, test, and implement network and system solutions
• Monitor and optimize network performance, uptime, and MTTR
• Support FTTH infrastructure, OSP/ISP audits, and network documentation
• Execute preventive maintenance and improve service reliability
• Collaborate with engineering, sales, and operations teams on solution delivery
• Research and apply new technologies that improve ipNX products and services

Required Qualifications

• BEng in Computer Engineering, Electrical/Electronics, or related field (minimum 2.1 or Upper credit)
• CCNA certification (required)
• 3+ years' experience in FTTH, ISP, or Telecom network environments

Required Skills and Experience

• Strong LAN/WAN design, routing, and troubleshooting skills
• Hands-on experience with routers, switches, firewalls, and network monitoring tools
• Ability to explain technical concepts clearly to customers and stakeholders
• Curiosity for research, innovation, and emerging technologies

Preferred Qualifications

• CCNP and other relevant certifications