Solar Field Engineer at Pragmatic Technologies

Job Summary

We are seeking a qualified Solar Field Engineer to ensure that customer installations and repairs are completed promptly and effectively according to company procedures. You will be responsible for the technical installation, maintenance, and support of solar PV systems, inverters, batteries, and stabilizers.

Tasks and Responsibilities

• Install solar panels, inverters, batteries, and stabilizers according to standard operating procedures
• Perform routine PV system maintenance on modules and batteries
• Identify and resolve deficiencies in PV system installations
• Identify electrical, environmental, and safety hazards associated with PV installations
• Attend to customer service requests and faulty equipment reports via the Service Controller
• Ensure proper functioning of products after installation and field service repairs
• Provide customer training on product functionality and operation
• Maintain communication with customers regarding installation and repair status
• Perform additional functions as assigned

Key Objectives

• Address customer needs in a professional manner
• Complete all installation and repair jobs efficiently and to specification

Required Qualifications

• Minimum OND qualification in Engineering or equivalent
• 2–3 years of relevant and progressive experience in solar installation or related field

Required Skills

• Planning and project management
• Troubleshooting and problem-solving
• Customer service and communication (written and verbal)
• Leadership and team collaboration
• Electrical installation and electronics repair knowledge
• Product knowledge specific to solar systems

Required Competencies

• Strong business communication and interpersonal skills
• Expert presentation abilities
• Professional appearance and demeanor
• Strong business ethics
• Result-oriented mindset with positive attitude
• Self-starter with strong work ethic
• Adaptive and flexible approach to work
• Team player who models company values

Performance Metrics

• Achievement of installation and service targets
• Minimum 80% positive customer feedback
• Speed and efficiency in job completion