Smoothie Sales Representative at Lynn Group

Position Overview

We're looking for a passionate and customer-focused Smoothie Sales Representative to become a key part of our team. This position offers a great opportunity for career growth. In this role, you'll represent our brand by guiding customers toward tasty, health-conscious smoothie choices that align with their wellness goals. You'll be responsible for boosting sales, recommending nutritional add-ons, and maintaining a clean, inviting store atmosphere.

Location

Lokogoma & Wuse 2 - Abuja (FCT), Nigeria

Main Responsibilities

• Warmly welcome customers and guide them in choosing products that support their health and fitness goals
• Recommend and upsell nutritional supplements and add-ons in a friendly, helpful manner
• Create and serve personalized smoothies by following established company recipes
• Perform prep work including washing, cutting, and measuring fruits, vegetables, powders, and liquids
• Package orders accurately and manage pick-up or delivery orders as needed
• Carry out opening and closing procedures and complete daily operational checklists
• Respond to customer inquiries related to products, orders, and complaints
• Identify and generate sales leads, including upselling and cross-selling opportunities during customer engagements
• Accurately record all customer interactions in CRM or internal tracking systems
• Work closely with departments such as sales and logistics to resolve complex customer issues
• Deliver product information, troubleshoot basic concerns, and escalate issues when needed
• Share insights on customer behavior and trends, recommending improvements to enhance processes
• Adhere to communication guidelines while consistently representing the brand in a positive manner
• Maintain cleanliness throughout the store and adhere strictly to food safety regulations
• Use POS systems efficiently while delivering friendly and prompt customer service

Qualifications

• Higher Education Diploma (D) or equivalent