Senior Team Lead Mechanical / Electrical Engineer at Jubaili Bros Nigeria

Position Overview

This position offers a great opportunity for career growth in a leadership role overseeing mechanical and electrical engineering operations.

Key Responsibilities

• Support the formulation of departmental strategies derived from the overall functional strategy and oversee their implementation within the section to ensure vertical alignment and cross-departmental integration
• Lead and manage both direct and indirect reports through effective recruitment, training, performance management, and succession planning to maximize team productivity and achieve sectional objectives
• Oversee the section's day-to-day operations by providing technical expertise, fostering teamwork, and streamlining processes to ensure high performance and delivery of established targets
• Develop and coordinate maintenance schedules by prioritizing customer needs based on zone, urgency, and resource allocation, ensuring timely and efficient generator servicing
• Supervise and engage in technical assignments including project/site inspections, fault diagnosis, problem resolution, design modifications, troubleshooting, and handling major faults or customer complaints
• Provide pricing guidance for services rendered, including preparation of BOQs for major works, coordination with the spare parts department, pricing of on-call visits, and monitoring receivables
• Review and analyze reports on breakdown trends, service delays, and contract renewals, and recommend corrective measures
• Liaise with the technical department on customer cases, warranty issues, complaints, and product improvement initiatives
• Maintain proactive communication with customers, addressing their needs, feedback, and concerns while ensuring timely resolution and improved customer satisfaction
• Supervise the use, care, and condition of maintenance tools and vehicles, ensuring availability, proper handling, and replacement where necessary

Location

Lagos, Nigeria