Security Personnel at Villa Park Hotels and Suites

Job Summary

Ensure the safety and security of all guests, employees, and hotel property. Maintain a professional and positive attitude while enforcing hotel rules and regulations.

Job Description

A hotel security personnel position involves patrolling the property, monitoring security cameras, responding to emergencies and disturbances, enforcing hotel policies, and assisting guests and employees. Key responsibilities include ensuring guest and staff safety, controlling access, and maintaining a secure environment. This role requires strong customer service skills, alertness, and the ability to handle both routine and emergency situations professionally.

Essential Responsibilities

• Conduct regular patrols of the building and grounds to identify and correct safety hazards
• Monitor security cameras and alarm systems, responding to any triggered alarms
• Act as the first responder to emergencies, including medical incidents, fires, or security breaches, performing first aid or CPR if needed
• Investigate and document incidents such as theft, injury, or property damage
• Respond to reported disturbances and address suspicious persons or activities
• Manage access points to ensure only authorized personnel and guests enter
• Provide security precautions during special functions, banquets, or parties
• Maintain logs, file reports, and handle administrative duties related to security
• Assist guests with inquiries and directions while handling security concerns in a professional and friendly manner

Requirements and Skills

• High School Diploma or GED
• Minimum 18 years of age
• Strong communication and interpersonal skills
• Alertness and ability to handle routine and emergency situations professionally