Sales Team Lead (Asset Creation / Wealth Management)

Position Overview

We are seeking a motivated Sales Team Lead to drive and optimize sales within the Asset Creation Team. In this role, you will be responsible for leading a high-performing team, maintaining strong customer relationships, and ensuring consistent achievement of sales targets while managing risk asset disbursement and credit balance growth.

Scope and Impact

The Team Lead plays a critical role in continuously improving risk asset sales and loan disbursement within the organization. You will strategically build and nurture customer relationships while ensuring proper inflow of new customers and outflow of risk assets to increase and maintain the company's credit balance for efficient operations.

Key Responsibilities

• Build and maintain optimal team staffing requirements
• Manage day-to-day Consumer Credit team operations
• Build, develop, and grow team members for optimum performance
• Coach, mentor, and motivate team members to drive lead generation and conversion
• Monitor and ensure team members consistently meet set targets
• Conduct deep-dive analysis on key growth indicators for products, people, and process optimization
• Generate market analysis and gather customer insights on new products
• Establish and maintain a strong customer base
• Strategically develop methods to generate and maintain quality sales contacts for yourself and team members
• Identify, develop, and implement process improvements to enhance customer satisfaction and sales efficiency
• Liaise regularly with team members and customers to maintain relationships and generate sales

Key Performance Indicators

• New leads and opportunities generated
• Client acquisition and customer retention rates
• Sales volume per team member and collectively
• Existing client engagement metrics
• Upsell and cross-sell rates
• Periodic target achievement percentage

Requirements

• Minimum education: First degree in any discipline from a reputable academic institution
• Post-graduate qualification (preferred)